As founder and managing director of we clean any home I am often asked what made me get into the cleaning business and base a cleaning company in Southend on Sea?
In truth it was almost by accident, when I started the business I did not know much about cleaning or what it took to be a good cleaner. I had recently been made redundant as a general manager of a mail order company, a job I enjoyed and worked tirelessly for my employers so it hit me quite hard.
I quickly decided I didn’t want to be put in that position again so decided that I would invest the little money I had into a business. What type of business I didn’t know but I was adamant I didn’t want to work for someone else.
Most of my working life had been involved in managing customer service and marketing teams and of course running mail order companies but I realised I didn’t have the funds for this type of business. So I began my research.
Around this time my elderly father was looking for a cleaner in Southend, he hadn’t had one before so asked if I would help.
So I began searching for local cleaning companies in Southend. I was amazed at just how difficult it was to find a good reliable cleaner. I rang numerous domestic cleaning companies, I searched the yellow pages for home cleaning companies in Southend, domestic cleaners in Essex, cleaning companies in Southend. You name it I searched it but was left astounded by the lack of good professional cleaning companies there were.
After about a dozen calls I gave up, I was fed up with people not getting back to me, strange payment methods and all round lack of customer support.
My Dad still needed a cleaner so I put an add in the local shop window for an experienced cleaner in Southend. I was amazed by the response, I had about 25 calls and arranged to meet some local cleaners. It was during these meetings that I realised there were some great cleaners out there who loved cleaning for their clients but didn’t really no how to manage their day/ time and customer relations.
I hired one for my Dad, a fantastic lady called Donna and asked her if she would be interested in working with me if I set up a cleaning agency, management company. She agreed and almost overnight we clean any home was born!
The idea behind we clean was to team up with professional cleaners in Southend and Essex and provide the back office support and knowledge they lacked to enable them to build a successful cleaning round.
Our mission was to offer our clients 24/7 support and customer service, provide them with easy to use web booking and management tools and offer easy payment options.
All of our cleaning team were hand picked, checked vetted and only when we were entirely happy of their cleaning abilities would they be allowed to join our team!
Our website wecleananyhome.com enables clients to book and schedule their cleans in minutes and set up payments via stripe, go cardless and paypal.
We offer our clients weekly cleans, fortnightly cleans as well as dedicated spring cleaning teams and end of tenancy cleaning. We have based our office and cleaners in Southend on Sea but also provide cleaners in Essex.
We also offer a range of associated services as well including office cleaning, oven cleaning, carpet cleaning, drive way cleaning and window cleaning as well as a dedicated home support service in Southend on Sea.
I am proud of our team, our clients and our supporters as this has been a cleaning journey of ups and downs, highs and lows, good times and bad but it has been a team journey and a journey I would not change for the world.
Thank you all